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Payment Options

We accept the usual....Visa, MasterCard, Discover and American Express credit card payments. Don't be too disappointed, we do not accept personal checks, money orders or direct bank transfers.

Privacy Policy

Like any good southern girl, we’re obsessed with privacy. We won’t sell or give out your personal info for any reason. The purpose of us collecting your info is so we can process and ship your order.  To ask questions about this policy or to remove your personal information from our database, please email us at info@tenkindesigns.com. We will be sad to see you go but totally get it! 

Repairs

All of our jewelry is handcrafted. Some components are handmade in our studio while others are from around the world. We work VERY hard to make an extremely durable product. Due to the delicate nature of some of the materials used things can sometimes break, so please handle your Tenkin with care. With that said, we get it, life happens and we got your back. In the event that your jewelry needs repair, email us at info@tenkindesigns.com. We will send you our repair form. You will need to print and fill out the form, and include it in the box with the item being repaired. Don't forget to package the merchandise real snug!!!

Shipping

Flat shipping is $8.99  for all orders within the United States. All packages are shipped USPS.

Packages ship within 1-3 business days , and should be delivered within 5-7 business days.

Returns

We are sad your Tenkin did not work out. Don’t stress...we accept returns for online store credit within 10 days of when your order was processed. The only thing we ask is that the necklace is in its original condition...meaning any worn merchandise will not be accepted. (We know you get it, we just had to say it.) 

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